All Systems Operational

Uptime over the past 90 days. View historical uptime.
EPOS NOW HQ BACK OFFICE Operational
90 days ago
99.98 % uptime
Today
EPOS NOW FRONT TILL Operational
90 days ago
99.99 % uptime
Today
SUPPORT CENTRE Operational
90 days ago
99.92 % uptime
Today
EPOS NOW PAYMENTS Operational
90 days ago
99.96 % uptime
Today
APP STORE ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 17, 2025

No incidents reported today.

Sep 16, 2025
Payment error upon taking card transaction
Resolved - This incident has been resolved.
Sep 16, 22:40 BST
Monitoring - A fix has been deployed, and our engineering team is actively monitoring the results to ensure full stability. Epos Now Payments and Back Office services should now be operating as expected. We will continue to keep a close watch and provide a further update once the issue is fully resolved.
Sep 16, 22:26 BST
Update - Our team is still investigating the issue. We are making progress towards identifying the underlying cause and will provide further updates as soon as more information becomes available. Customers should continue to use Standalone Mode for processing transactions in the meantime.
Sep 16, 22:22 BST
Update - We continue to investigate the issue and our engineering team is actively working to determine the root cause. For Epos Now Payments, we recommend continuing to process transactions using Standalone Mode.
Sep 16, 22:03 BST
Update - We are working to identify the issue and our engineering team is working to identify the cause. For Epos Now Payments we recommend processing transactions using Standalone Mode.
Sep 16, 21:35 BST
Investigating - We are currently investigating an issue where an error occurs upon attempt to process a card transaction
It appears to be affecting a subset of customers

please use standalone for right now in order to process transactions
Sep 16, 21:17 BST
Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

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