Welcome to Epos Now Status Page
Our platform is continuously monitored for outages, slowdowns, or other issues. Should there be any interruptions in service or a software release, we'll provide status updates here. Subscribe via SMS or Email and never miss an update again.
Monitoring - A fix has been deployed and we have seen an improvement across all metrics, Our team will continue to monitor.
Jul 04, 2025 - 15:28 BST
Jul 04, 2025 - 15:28 BST
Update - Our teams continue to actively investigate the underlying cause of the issue. Elevated latency across SSO, Back Office, and Payments systems remains under close monitoring.
We appreciate your patience and will provide the next update as soon as more information is available.
Jul 04, 2025 - 15:07 BST
We appreciate your patience and will provide the next update as soon as more information is available.
Jul 04, 2025 - 15:07 BST
Update - We are continuing to investigate the root cause of the ongoing issue. We have observed notable spikes in latency across key systems, including SSO, Back Office, and Payments.
Jul 04, 2025 - 14:33 BST
Jul 04, 2025 - 14:33 BST
Investigating - We are currently investigating an issue affecting Epos Now Payments devices, which are experiencing errors when processing integrated payments.
Our engineering team is actively working to resolve the issue as quickly as possible. In the meantime, we recommend using the Standalone Mode as a fallback to ensure continued payment acceptance.
We apologise for the inconvenience and will provide updates as soon as more information becomes available.
Jul 04, 2025 - 13:58 BST
Our engineering team is actively working to resolve the issue as quickly as possible. In the meantime, we recommend using the Standalone Mode as a fallback to ensure continued payment acceptance.
We apologise for the inconvenience and will provide updates as soon as more information becomes available.
Jul 04, 2025 - 13:58 BST
EPOS NOW HQ BACK OFFICE
Operational
EPOS NOW FRONT TILL
Operational
SUPPORT CENTRE
Operational
EPOS NOW PAYMENTS
Operational
APP STORE
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.