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Headline: Partial Outage - Front Till System
Incident
Report for Epos Now
Resolved
This incident has now been resolved,
If you have any further issues please give us a call, thank you
If you have any further issues please give us a call, thank you
Monitoring
We have gone ahead and applied the fix on our end preventing access to the back office and causing issues on the front till
Please go ahead and restart your till app / refresh the web page, and it should resolve the issue.
If you come across any further issuesd please give us a call,
We are currently monitoring this issue.
Please go ahead and restart your till app / refresh the web page, and it should resolve the issue.
If you come across any further issuesd please give us a call,
We are currently monitoring this issue.
Identified
We have identified the isse and it appears to be affecting more customers preventing cloud sync from occuring, as well as preventing access to any new world pages
Update
We are still investigating the root cause of this issue, please look towards further updates and give us a call if you run into any issues
Update
We are currently experiencing issues affecting some front till systems. A subset of customers may encounter difficulties with accessing the table plan
Impact: Partial - Some till systems affected
We apologize for any inconvenience and appreciate your patience as we work to resolve this issue.
Impact: Partial - Some till systems affected
We apologize for any inconvenience and appreciate your patience as we work to resolve this issue.
Investigating
We are currently investigating an issue around windows tills becoming stuck upon initial load
This incident affected: EPOS NOW FRONT TILL.