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This incident should now be resolved, and all merchants affected should be able to enter the till app.
If you are still experiencing this issue Please reboot your till, and give us a call if you experience any further issues.
Thank you for your patience!
Posted May 09, 2025 - 23:40 BST
Monitoring
A fix has been implemented, we are monitoring to see if this issue is still occurring. Please close and re-open the till app and give us a call if the issue is still occurring
Posted May 09, 2025 - 23:01 BST
Investigating
We are currently investigating the issue where the till app is not opening and instead showing "server error in '/' application" In the meantime, please attempt to access the till app via another device.
