Welcome to Epos Now Status Page
Our platform is continuously monitored for outages, slowdowns, or other issues. Should there be any interruptions in service or a software release, we'll provide status updates here. Subscribe via SMS or Email and never miss an update again.
Payment error upon taking card transaction
Incident
Report for Epos Now
Resolved
This incident has been resolved.
Monitoring
A fix has been deployed, and our engineering team is actively monitoring the results to ensure full stability. Epos Now Payments and Back Office services should now be operating as expected. We will continue to keep a close watch and provide a further update once the issue is fully resolved.
Update
Our team is still investigating the issue. We are making progress towards identifying the underlying cause and will provide further updates as soon as more information becomes available. Customers should continue to use Standalone Mode for processing transactions in the meantime.
Update
We continue to investigate the issue and our engineering team is actively working to determine the root cause. For Epos Now Payments, we recommend continuing to process transactions using Standalone Mode.
Update
We are working to identify the issue and our engineering team is working to identify the cause. For Epos Now Payments we recommend processing transactions using Standalone Mode.
Investigating
We are currently investigating an issue where an error occurs upon attempt to process a card transaction
It appears to be affecting a subset of customers
please use standalone for right now in order to process transactions
It appears to be affecting a subset of customers
please use standalone for right now in order to process transactions
This incident affected: EPOS NOW HQ BACK OFFICE and EPOS NOW PAYMENTS.