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Our platform is continuously monitored for outages, slowdowns, or other issues. Should there be any interruptions in service or a software release, we'll provide status updates here. Subscribe via SMS or Email and never miss an update again.
Partial Outage
Incident
Report for Epos Now
Resolved
This incident is now resolved.
Monitoring
A fix has been implemented and we are monitoring the results.
Update
We would like to inform users that a Service Disruption mode has been implemented. In the event that a Cloud Sync attempt fails, users will be presented with the option to 'Skip' Cloud Sync and begin trading with limited functionality. We apologise for any inconvenience caused and assure our users that our team is working tirelessly to restore normal functionality. Kindly note that once the service is back up and running, a manual Cloud Sync will be required to restore the device to full service. We appreciate your patience and understanding during this time.
Identified
The issue has been identified and we are preparing a fix.
Investigating
We have identified an issue where some users may be experiencing issues connecting to our servers. We are investigating the potential cause of this and will update you shortly.
This incident affected: EPOS NOW HQ BACK OFFICE and EPOS NOW FRONT TILL.