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A fix has been deployed and all services should be restored, our team will monitor performance to ensure no further impact.
Posted Oct 03, 2026 - 22:16 BST
Identified
We have identified the issue and our team is working on resolving, customers already logged in to Epos Now services are unaffected.
Posted Oct 03, 2026 - 22:14 BST
Investigating
We are investigating an incident where users are unable to log in to Epos Now services, our team is currently investigating and will provide updates as they become available.
Posted Oct 03, 2026 - 22:06 BST
This incident affected: EPOS NOW HQ BACK OFFICE, EPOS NOW FRONT TILL, SUPPORT CENTRE, and APP STORE.
